In accordance with local laws, pet licences are mandatory in the Town of Whitby. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of Whitby to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
I've never licensed a pet with the Town of Whitby before.
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Whitby Animal Services Centre:
4680 Thickson Road N, Whitby, ON L1N 5R3
Whitby Municipal Office:
575 Rossland Road East, Whitby, ON L1N 2M8
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
If you’re having trouble licensing online and need to get your registration processed in a hurry, you can contact our customer care team and they may be able to process your pet licence over the phone. Note that you must have up to date spay/neuter or rabies documents on file and we can only accept credit cards and Visa/Mastercard debit as payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday to Saturday (excluding holidays) between 9:00 am and 9:00 pm EDT and Sunday between 11:00 am and 7:00 pm EDT
Pet licences are required for all dogs and cats living in the Town of Whitby. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Dog Licences | Fee (With Microchip) | Fee (No Microchip) |
|---|---|---|
| Spayed/Neutered Dog | $26.00 | $31.00 |
| Intact Dog | $52.00 | $57.00 |
| Spayed/Neutered Dog | |
|---|---|
| Fee (With Microchip) | $26.00 |
| Fee (No Microchip) | $31.00 |
| Intact Dog | |
|---|---|
| Fee (With Microchip) | $52.00 |
| Fee (No Microchip) | $57.00 |
| Cat Licences | Fee (With Microchip) | Fee (No Microchip) |
|---|---|---|
| Spayed/Neutered Cat | $26.00 | $31.00 |
| Intact Cat | $52.00 | $57.00 |
| Spayed/Neutered Cat | |
|---|---|
| Fee (With Microchip) | $26.00 |
| Fee (No Microchip) | $31.00 |
| Intact Cat | |
|---|---|
| Fee (With Microchip) | $52.00 |
| Fee (No Microchip) | $57.00 |
It makes sense to renew your pet's licence early! You may renew your pet's licence within 60 days of your pet's current licence expiration date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
You may license in person at the Whitby Animal Services Centre located at 4680 Thickson Road N in Whitby.
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
Licences are required to be renewed prior to the expiration date each year.
The Town of Whitby provides licensing services for the following areas: Town of Whitby
Please visit the Whitby Animal Services Centre in person as kennel licensing is not processed through DocuPet. They are located at 4680 Thickson Road N in Whitby.
For all online orders a processing fee is applied on license purchases at a rate of 2.9% plus $0.30 per transaction.
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
Please visit the Town of Whitby in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
Visit this page for licensing options and fees.
There are no senior rates to licence your pet.
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.
The following species are required to be licensed: Dogs and Cats.
Visit this page for information on licensing bylaws.
Please get in touch with the Whitby Animal Services Centre at 905-655-0283.
Visit our DocuPet Help Desk for more information.